Data Controller
The data controller responsible for your personal details is Healthysimplehabits, with our principal workshop located at 52 Newton Street, Manchester, M1 1ED, United Kingdom. You may reach our workshop manager regarding data privacy queries at our Newton Street address.
Legal framework
All personal records are handled in accordance with UK GDPR and the Data Protection Act 2018 alongside the governing statutes of United Kingdom. In instances of divergence between these terms and the statutory codes, the applicable legislation takes precedence.
Personal Data Collected
We gather personal data when you submit our online request form or speak to us by telephone. This information is limited to your name, contact telephone number, email address, postal district for furniture collection, and the specific details or photographs of the furniture piece requiring conservation.
Purposes and Legal Grounds for Processing
We process your personal information under the lawful basis of contract performance and legitimate interests. Specifically, we use your contact details to assess restoration requirements, issue written cost estimates, coordinate workshop collection and delivery routes, and follow up regarding client satisfaction.
Data Retention Periods
Client contact records and associated quotations are maintained for a period of six years following completion of the commission. This retention is necessary to comply with United Kingdom accounting standards, tax obligations, and to honour our twelve-month workmanship assurance.
Sharing With Staff and Subcontractors
Your details are accessed exclusively by our direct workshop team and our own delivery drivers. We do not sell, rent, or distribute personal information to external marketing agencies or trade directories. We only share details where legally mandated by statutory authorities or tax inspectors.
Your Rights and How to Exercise Them
Under the UK General Data Protection Regulation, you possess the right to inspect the personal details we hold regarding you, request corrections to erroneous entries, or request erasure where legal retention limits have elapsed. To exercise these rights, please write to our registered workshop address at 52 Newton Street, Manchester, M1 1ED.
Questions about this policy
Kindly contact [email protected] or telephone +44 161 211 1033 during Mon-Fri 09:00-16:30, Sat 10:15-14:45. We endeavor to respond to each matter within one business day.
- Merchant
- Healthysimplehabits Ltd.
- Registered address
- 52 Newton Street, Manchester, M1 1ED, United Kingdom
- [email protected]
- Phone
- +44 161 211 1033
- Working hours
- Mon-Fri 09:00-16:30, Sat 10:15-14:45
- Registration
- Company No. 09616390